Manual Bookings by store staff or admin
planned
a
adelaide-school-of-woodwork.myshopify.com
This feature would allow store staff/admin to manually create bookings via the Admin. The use case is when a customer calls or emails in or is in front of a store staff member but is not going to go online to make the booking themselves.
Additionally, it would be great to be able to manually create a booking (without a Shopify order attached) Perhaps someone misses an event and you want to rebook at no charge, without having a sale and a discounted sale recorded etc.
m
mnhs.myshopify.com
Hello! Is there a timeline for when we can expect this feature? 2023 yet?
Mark Sandeno
mnhs.myshopify.com: No, we don't have a timeline yet. Part of the reason it hasn't been a super high priority compared to other features is that it's easy for a merchant/staff person to do this in the Experiences Shopify POS app. But we know it's a high-demand feature.
One of the challenges is that we have to be able to allow you take payment through the Shopify admin and there's a bit of work to make that seamless/intuitive.
m
mnhs.myshopify.com
Mark Sandeno: Thanks for the update. Part of the issue for us is that much of our office staff works on a computer (not an ipad). So they don't have access to Shopify POS to make the sale.
M
Mika Georgelin
2021 initial request. I hope that feature is coming soon in 2023 :)
Mark Sandeno
Mika Georgelin: I know. It's about time that we busted this out. A bit more complicated that we'd like.
Chip Keyes
J
Jenniferboudreaux
Yes this.
k
kobowerkstatt.myshopify.com
This is really needed, do you have a date on when you are going to add this feature?
m
mud-krank.myshopify.com
Hi! Wondering if this manual booking is ready for use. I am looking at the app and do not see such a function anywhere.
Chip Keyes
planned
We're planning to provide a solution here but are still working through the details of what that would look like.
t
the-sip-studio.myshopify.com
Love it :) especially because of Covid many classes are canceled and we need to book clients back in who have already paid. It’s such a huge process to do it through Shopify orders then we have to resolve a booking and assign them. This will save so much time!
Mark Sandeno
We have prototyped this and recorded a quick overview. Please take a look and comment on the solution for allowing admin bookings for any given experience. https://experiencesapp.wistia.com/medias/kax22v1cs1
L
Laura NICOULAUD
Mark Sandeno: Hello , we are still waiting for this option, there is no upgrade on the application, when will you make modifications?
Mark Sandeno
Laura NICOULAUD: Hello. I'm not sure when we're going to do it, unfortunately. Everyone who has commented/voted on this will be notified when we do, though.
Mark Sandeno
We have definitely heard your collective voices on this one. It's very clear that we need to build this feature. A question for any of you willing to answer in the comments:
Do you want to be able to book someone with out taking payment (assume it's a pre-paid experience) and have the option to invoice them for later payment or collect money by other means?
s
sensorysuperheroes.myshopify.com
Mark Sandeno: Yes
Mark Sandeno
sensorysuperheroes.myshopify.com: Ok, thanks!
Mark Sandeno
sensorysuperheroes.myshopify.com: BTW, wonderful mission and business! https://sensorysuperheroes.com/pages/about
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